Mailing List Message #114275
From: Diane Goldenberg-Hart <>
Sender: <>
Subject: Videos: Mining Licensed Content & Proactive Chat
Date: Fri, 13 May 2016 16:07:00 -0400
New videos from CNI’s April membership meeting are now available:

Expensive electronic licensed content promises easy access to vast quantities of digitized material, but its use is restricted by both copyright and licensing agreements. Text and Data-Mining on Licensed Collections includes a discussion and demonstration of Robots Reading Vogue, a project of the Yale University Library DHLab, which is an effort to build digital humanities tools on top of a restricted archive, allowing exploration and experimentation on 400,000 pages of Vogue magazine while still respecting copyright.

At a time when many libraries continue to experience low reference activity, the University of Texas at San Antonio Libraries have seen a 489% increase in chat usage from 2013 (4,600 questions) to 2015 (27,000 questions), after implementing Zopim, a proactive, context-sensitive chat system. Transformational Online Reference with a Proactive, Context-sensitive Chat System: Using Triggers to Encourage Patrons to Ask Questions provides information about the configuration and management of the system and the changes in chat staffing to support the high-demand service.

Previously-released videos from this meeting:
-Scaling Maker Spaces Across the Web: Weaving Maker Space Communities Together to Support Distributed, Networked Collaboration in Knowledge Creation
-Connect. Collaborate. Contribute: A Model for Designing and Building a Research Commons
-Activist Stewardship: The Imperative of Risk in Collecting Cultural Heritage
-Access to DBpedia Versions using Memento and Triple Pattern Fragments
-Starting a Textbook Revolution: Project Partners On and Beyond Your Campus
-Improving Research Data Sharing and Reuse: Scientists and Repositories
-Defining the Scholarly Record for Computational Research
-The Role of Next Generation Libraries in Enhancing Multidisciplinary Research

Look for more announcements soon of other video offerings from the spring 2016 CNI meeting. To see all videos produced by CNI, visit our video channels on YouTube ( and Vimeo (

Diane Goldenberg-Hart
Communications Coordinator
Coalition for Networked Information
21 Dupont Circle, Suite 800, Washington, DC 20039
202.296.5098 |

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