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Date: Fri, 28 Jan 2000 09:21:42 -0500
To: cni-announce@cni.org
From: "Joan K. Lippincott" <joan@cni.org>
Subject: NERCOMP / ITC 2000 Conference (fwd)
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Many of you may be interested in this EDUCAUSE
affiliate conference.  Apologies for cross-posting.

Joan Lippincott
------------------------------

"Technology and Renewal: Creating and Supporting the Learning Place"

The New England Regional Computing Program (NERCOMP)
(An EDUCAUSE Affiliate)
http://www.educause.edu/nercomp/

NERCOMP is higher education's premier New England regional conference
focusing on information technology. The conference includes corporate
partners and product exhibits, and it takes place March 19-21, 2000, 
in Sturbridge, Massachusetts.

New this year, the fourth annual University of Massachusetts
Instructional Technology Conference 2000 will be held on Tuesday, March
21, in conjunction with the NERCOMP conference.  ITC 2000 will feature
more than 100 UMass faculty, staff, and students demonstrating uses of
technology to enhance teaching and learning.  Best of all, participants
can attend both UMass and NERCOMP sessions for the price of a single
conference. 

The NERCOMP / ITC 2000 conference brings together a national audience 
to meet in one of New England's most charming locations to discuss the
impact of information technology on higher education.  The program
includes preconference seminars, general session speakers, and dozens 
of presentations on today's most pressing information technology 
issues.  To top it all off, corporate representatives will be there 
to share their expertise on the latest hardware, software, and 
services.  Here's a sample of what you can expect:


*** GENERAL SESSION SPEAKERS

Richard Katz, Vice President, EDUCAUSE
TOPIC: "Dancing with the Devil: Information Technology and the New
Competition in Higher Education"

Mark C. Taylor, Cofounder of the Global Education Network and Professor 
of Humanities, Williams College
TOPIC: "Useful Devils"


*** PRECONFERENCE SEMINARS
Both preconference seminars are Sunday, March 19, 1:00 p.m.- 4:30 p.m.
(Separate registration and fee required for preconference seminars.)

Seminar 1
"Evaluating Performance: Strategies for a Technology-Enhanced Learning
Environment"
Karen L. Smith
   Director, Faculty Center for Teaching
   and Learning, University of Central Florida

This workshop explores two issues associated with using technology
enhancements to add value and opportunity to higher education.  The
first issue involves strategies for using technology to help students
employ their personal learning styles and learn to use new ones.  The
second issue involves strategies for evaluating student performance in
interactive learning environments. 

Seminar 2
"IT Customer Service Skill and Competency Program"
Catherine L. Lilly
   Customer Services Manager, ITD ITCom
   University of Michigan-Ann Arbor

Explore how a customer service skill and competency development 
program can increase job satisfaction for staff and managers in your
organization.  Learn about what the University of Michigan is doing 
to train staff in customer service interaction, process, systems, and
teamwork skills, and how such a program helps staff and managers cope
with escalating demands in a diverse service environment. 


*** CONCURRENT SESSIONS
This part of the program continues to grow, but so far the lineup of
topics for the 2000 conference includes:

-- Authentication/authorization issues
-- Learning disabilities and the use of technology
-- Historical material in the electronic environment
-- Instructional technology
-- Libraries and technologies
-- Wireless network technology
-- Evaluating Web courses
-- Survey report of IT trends, literacy, and library trends
-- Getting the most from your student service portal
-- Teaching with technology from the student perspective
-- Distance education and the law
-- Distributed learning technologies
-- Using the Web to enhance interactivity and communication

Visit the Web site for more information on these sessions and for
program updates. 


*** CORPORATE PARTICIPATION
Don't forget, the conference also has an exhibit area where you can meet
with corporate representatives to discuss problems, solutions, and
techniques; and learn about the latest hardware, software, and services. 
We have already sold all of our exhibit space, which means you have the
opportunity to meet with 40 of the top information technology companies. 
Details are available on the Web site under Corporate Participation. 


*** WEB AND REGISTRATION INFORMATION
The conference schedule, fee and hotel information, online registration, 
and information on corporate participation can be found at:
http://www.educause.edu/nercomp/

Registration forms are also available by either fax or mail.  Please
contact us at:
   nercomp@educause.edu
   303-449-4430 (voice)
   303-440-0461 (fax)


We look forward to seeing you in Sturbridge, and we would appreciate 
it if you would pass this information along to others who might be
interested in the conference. 


******************************************************
NERCOMP, an EDUCAUSE affiliate, is a regional association dedicated to
enhancing the dissemination of information on the use and management of
computers, networks, telecommunications, and information technology in
education, academic research, and administration.

EDUCAUSE is an international nonprofit association dedicated to helping
shape and enable transformational change in higher education through the
introduction, use, and management of information resources and technologies
in teaching, learning, scholarship, research, and institutional management.